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Administrative Specialist IV

RightDirection Technology Solutions LLC

This is a Contract position in Greenwich, CT posted September 14, 2022.

Administrative Specialist IV Washington, DC ( Description RDTS is seeking an Administrative Specialist to support the Bureau of Human Resources at the U.S.

Dept of State (DoS) in Washington, D.C.

This role will provide professional and administrative program support services to meet the performance objective, business requirements, and to help fulfill the mission of DoS.

Duties include, but not limited to: Prepare, research, and compute individualized annuity estimates.

Answer phone and email inquiries about many other aspects of Foreign Service (FS) and Civil Service (CS) retirement benefits.

Assist staff with complex calculations or multi-faceted issues of Foreign Service.

Assist with all aspects of annuitant services (health & life insurance and annuity issues).

Use and track cases through our HR’s new case management system.

Process death benefits claims for survivors of deceased Foreign Service annuitants.

Work with other staff, offices, and agencies to resolve cases.

Process both FS and CS retirement cases.

Requirements Active Security Clearance Bachelors degree Familiarity with Foreign Service and/or Civil Service Attention to detail Strong verbal and written communication skills Professional interpersonal skills Ability to work independently and as a team player State Dept experience desired All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.